A receptionist that never sleeps. And never lets a salesperson through.
The AI receptionist answers when you can't. It takes messages, asks you to call people back, transfers the calls that matter, and quietly loses the ones that don't.
Tonight, 21:42
On dutyCaller: "Hi, it's Sofia. My order hasn't arrived yet…"
Receptionist: "I can see order #1042 shipped this morning, Sofia. I'll ask Anna to call you back first thing tomorrow."
What it does
A receptionist, not an answering machine.
- Takes messages
- When you can't pick up, it answers, listens, and writes it down. The message and a transcript land in the app.
- Asks you to call back
- It doesn't just log calls, it follows up. “Sofia called about her order” becomes a call-back task on your list.
- Filters out salespeople
- A built-in spam filter that makes cold callers work very hard for very little. Your customers get through. Salespeople don't.
- Transfers the right calls
- You decide who it's allowed to transfer to. Urgent customer? Straight through to you. Everyone else gets a message taken.
- Knows the caller
- Context from all your integrations: orders, past calls, notes. It greets your best customer like your best customer.
- Does small tasks, not whole calls
- It can act through MCP servers and integrations: look up an order, check a booking. But it hands the conversation to you.
Where it stops
It helps with the call. It doesn't take it over.
The receptionist can act through your MCP servers and integrations: look up an order, check a booking, note a delivery date. Small, useful things that make the first minute of a call better.
What we deliberately don't do is let it run the whole conversation. In our experience, the best customer service still comes from a person who knows the business. So the AI opens the door, gathers the context, and hands the call to you.
Coming soon
Be first in line.
The AI receptionist ships to existing Phone.inc accounts first. Set up your business phone today and it will be waiting in your account.